FAQs
Where are we based?
Families Contact provide our services in and around London both in centres and community contact.
Do I need a report?
A report being completed is dependent on your Court Order or what is agreed by both parties.
Payments of services?
All payments for services are to be made prior to sessions commencing, failure to make payment will result in your session being automatically cancelled.
I don’t want to meet with the other parent?
We can arrange that the supervisor manages handovers to ensure parents don’t have to meet should this be requested.
I have a Non-Molestation Order?
Prior to any services commencing you will have any agreement, this will be the time a risk assessment will be completed as well as a safety plan if needed.
Do you Offer discounts for parents on benefits or low income?
Unfortunately, we don’t provide a discounted rates for parents on benefits or low income.
Do I need a Court Order to have Contact Supervision or Supported Contact?
No, you don’t necessarily need a court order to have Contact Supervision.