Virtual Contact
Our Virtual Contact Service involves the use of video chat apps like Microsoft Teams, Facetime and/or WhatsApp.
Distance doesn’t have to stop children and parents from having safe contact with their non resident parent. Our Supervised Virtual Contact is used in high-risk situations where a risk to the child has been identified. Whereas our Supported Virtual Contact service can be used when there has been no significant risk identified to the child. Depending on any risk identified, our Virtual Contact sessions can be supervised or supported.
During Supervised Virtual Contact sessions, our professional and experienced Contact Supervisors are on the call and can manage the call as the administrator to ensure that we are safeguarding the child at all times.
Along with being a trusted way to help keep parents and children in contact who are unable to meet in person, Virtual Contact can be a good option for those not ready to meet face-to-face.
Stay connected
Our professional team of Contact Supervisors has worked with various Local Authorities and private clients in London and beyond to offer our highly professional Virtual Contact service.
From Chelsea and Croydon to Wandsworth and Westminster, thanks to our Virtual Contact service, here at Families Contact, we have experience in keeping families connected safely worldwide.
Plus, our complete range of Children’s Services are accredited by NACCC. So, to discover more about how we can help you keep in touch, contact us or make a referral today.
FAQs
We mainly use Microsoft Teams, however, can use Facetime and WhatsApp if more suitable.
Yes, our supervisor is present throughout the entire phone call to manage and ensure that the child is safeguarded throughout the call.
A report being completed is dependent on your Court Order or what is agreed by both parties.